Returns & Exchanges
We want you to love your Callible shoes. If not, we make returns easy.
30-Day Free Returns
Return any unworn item within 30 days of delivery for a full refund. No questions asked.
Return Policy
- Timeframe: 30 days from the date of delivery
- Condition: Items must be unworn, unwashed, and in original packaging with tags attached
- Refund: Full refund to your original payment method within 5-7 business days of receiving the return
- Shipping: Return shipping is free for all returns within India
How to Return
- Log in to your account and find the order you want to return.
- Click "Request Return" and select the items and reason.
- Pack the items in their original packaging.
- Our courier partner will pick up the return from your doorstep.
- Refund will be processed within 5-7 business days after we receive the item.
Exchanges
Need a different size or color? We recommend returning the original item and placing a new order. This ensures the fastest turnaround time.
Non-Returnable Items
- Items worn or damaged after delivery
- Items without original tags and packaging
- Sale items marked as "Final Sale"